Contact
For general enquiries, please contact our admin team, Mrs Hine or Mrs Hamilton, via office@kingsbrook.org.uk should you need to communicate with the school team.
It is important to note that this mailbox will be not be monitored at all times. As a result, there may be up to 48 hours delay to responses.
For any pastoral concerns please email the relevant year group:
For any safeguarding concerns please email:
safeguarding@kingsbrook.org.uk
Telephone Number: 01296 761401
Option 1: Student Absence
Option 2: The Orchards
Option 3: School Reception
Option 4: The ARC
All numbers have a voicemail, if we do not answer please leave a message and we will get back to you as soon as we can.
Feedback, Concerns and Complaints
Please contact the school with your feedback and concerns, or if you wish to raise a complaint. The IAT Feedback, Concerns and Complaints Policy can be found here, together with a companion guide for parents.
Concerns and Complaints regarding Data Protection/GDPR
We will always endeavour to resolve any concerns someone may have about our processing of their personal data informally.
However, if this is not possible, individuals have the right to make a formal complaint through the statutory process set out in the UK Data (Use and Access) Act 2025. This is a distinct and separate process from our schools complaints procedure. Please complete the google form: https://forms.gle/wLy7NyQ44TjobBbu6 or write to: Catherine Wiles, CPO, Insignis Academy Trust, PO Box 1128, Aylesbury, Buckinghamshire, HP20 9NE.
If after this, the complainant still has any concerns, they will be advised how they can raise them with the ICO.
